Not so random: patient complaints and ‘frequent flier’ doctorsRon Paterson
10 April 2013
Identification of doctors at risk of recurrent complaints: a national study of healthcare complaints in AustraliaMarie M Bismark, Matthew J Spittal, Lyle C Gurrin, Michael Ward, David M Studdert
10 April 2013
Managing the after effects of serious patient safety incidents in the NHS: an online survey studyAnna Pinto, Omar Faiz, Charles Vincent
26 September 2012
Case-mix adjusted hospital mortality is a poor proxy for preventable mortality: a modelling studyAlan J Girling, Timothy P Hofer, Jianhua Wu, Peter J Chilton, Jonathan P Nicholl, Mohammed A Mohammed, Richard J Lilford
15 October 2012
Associations between internet-based patient ratings and conventional surveys of patient experience in the English NHS: an observational studyFelix Greaves, Utz J Pape, Dominic King, Ara Darzi, Azeem Majeed, Robert M Wachter, Christopher Millett
20 April 2012
Comparative economic analyses of patient safety improvement strategies in acute care: a systematic reviewEdward Etchells, Marika Koo, Nick Daneman, Andrew McDonald, Michael Baker, Anne Matlow, Murray Krahn, Nicole Mittmann
22 April 2012
Do some trusts deliver a consistently better experience for patients? An analysis of patient experience across acute care surveys in English NHS trustsVeena S Raleigh, Francesca Frosini, Steve Sizmur, Chris Graham
14 March 2012
The importance of preparation for doctors' handovers in an acute medical assessment unit: a hierarchical task analysisMichelle A Raduma-Tomàs, Rhona Flin, Steven Yule, Steven Close
30 November 2011
Perceptions of junior doctors in the NHS about their training: results of a regional questionnaireAlexandra Gilbert, Peter Hockey, Rhema Vaithianathan, Nick Curzen, Peter Lees
25 January 2012
Understanding ethnic and other socio-demographic differences in patient experience of primary care: evidence from the English General Practice Patient SurveyG Lyratzopoulos, M Elliott, J M Barbiere, A Henderson, L Staetsky, C Paddison, J Campbell, M Roland
7 September 2011